Frequently Asked Questions
Everything you need to know about Beacon Adhesives products and services.
How long does it take for my order to ship?
Standard orders are processed within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days depending on your location.
What is your return policy for adhesive products?
We accept returns on unopened and unused products within 30 days of purchase. Due to the chemical nature of our products, we cannot accept returns on items that have been opened or partially used.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international shipping rates and delivery times vary by destination and may be subject to local customs duties.
How should I store my adhesives to ensure maximum shelf life?
For best results, store your adhesives in a cool, dry place away from direct sunlight. Ensure the cap is tightly sealed after every use to prevent the product from drying out.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are Beacon Adhesives safe for use in indoor environments?
Most of our products are formulated for indoor use; however, we always recommend working in a well-ventilated area and following the specific safety instructions printed on the product label.